Campsite Reservation, Cancellation and Refund Rules

General Terms and Conditions

Camping Permits

-   Camping permits will only be issued under the name of the actual campsite occupant.

-   Camping permits will only be issued to persons 19 years of age or older. Proof of age will be required upon check-in.

-   A two (2) night minimum reservation is required on holiday weekends.

Camping Fees:

-   For a complete list of camping fees please visit www.otonabeeconservation.com.

-   Note that fees and services vary from park to park.

Cancellations and Modifications:

-   Cancellation and modification fees and refund eligibility vary based on site type (See site type details below).

-   Campsite reservations can only be modified or cancelled by the original account holder or a pre-authorized designate.

-   Refunds will NOT be given for any of the following reasons including weather (rain, wind, snow, temperature), water quality (beach closures, non-potable water), air quality, wildlife, insects/pests, fire bans, liquor bans, leaving early or where notice is not provided.

-   Refunds will be given when a campsite has been deemed unusable by Otonabee Conservation staff for the any of the following reasons including flooding, poor site conditions, and power outages. The reservation holder will be notified within 48 hours of their scheduled arrival date. Under these circumstances a reservation can be transferred to a comparable campsite based on availability. If no comparable campsites are available or the reservation holder decides to cancel, a full refund of camping fees will be given.

-   Otonabee Conservation is not obligated to issue a camping permit. Staff may refuse entrance to any person(s) whose conduct is deemed, or may be detrimental to the operation of the conservation area.

Late Arrivals/No Shows:

-   The park office must be notified of a late arrival.

-   A late arrival is a planned arrival after 11:00 a.m. of the day following your scheduled arrival date. For example, if you're scheduled to arrive on Friday, the reservation is held until 11:00 a.m. on Saturday.

-   If notice of a late arrival is NOT provided and the camper does not register by 11:00 a.m. the day following the scheduled arrival date, the reservation is considered a "no-show” and will be cancelled. The campsite will be released as a new booking.

-   Up to 2 nights camping fees will be charged, depending on the length of booking. Any remaining camping fees will be refunded to the credit card that was used for the original transaction.

Regular Campsite Reservation Rules 

Description:

-   A maximum of 6 people or a family of parents and children per site.

-   One vehicle per site; one additional vehicle per site is allowed for a fee.

Fees:

-   For a complete list of camping fees please visit www.otonabeeconservation.com.

Reservations:

-   Reservations will be available starting March 2, 2020.

-   Reservations can be made:

1.       Online at www.otonabeeconservation.com;

2.       By phone;

3.       In person.

Payment:

-   Full payment of camping fees is required at time of booking.

-   Accepted methods of payment:

1.       Online or by phone

- Credit card only

2.       In person

- Credit card, debit card or cash

-   Cheques are not accepted

Cancellations and Modifications:

-   Cancellations can be completed by:

1.       Online at www.otonabeeconservation.com;

2.       By phone;

3.       In person.

Refunds:

-   Reservations cancelled up to 48 hours (2 days) before 11:00 a.m. of the originally-scheduled arrival date will be fully refunded.

-   Reservations cancelled up to 24 hours (1 day) before 11:00 a.m. of the originally-scheduled arrival date will be charged 1 nights of camping fees, the remaining camping fees will be refunded.

-   Reservations cancelled with less than 24 hours (1 day) before 11:00 a.m. of the originally-scheduled arrival date or no-shows will be charged 2 nights of camping fees, the remaining camping fees will be refunded.

Seasonal Campsites Reservation Rules

Otonabee Conservation offers seasonal camping at Beavermead Campground. Availability of seasonal campsites varies. For more information about seasonal camping, contact the Beavermead Campground park office during the operating season Mid-May to Mid-Oct at 705-742-9712 or outside the operating season at the Otonabee Conservation administrative office at 705-745-5791. 

Description:

-   A maximum of six people or greater number if they are a single family of parents and their children per site.

-   Up to 2 vehicles per site

Fees:

-   For a complete list of camping fees please visit www.otonabeeconservation.com.

-   Seasonal Campsite Deposit - $500

Reservations:

-   Returning seasonal campers must confirm their return before January 31st.

-   Reservations must be made

1.       By phone

2.       In person

Payment:

-   Payment of the Seasonal Campsite Deposit and completion of Seasonal Camping Agreement are required before booking a site.

-   Full payment of seasonal camping fees (less Seasonal Campsite Deposit) is required before arrival at campground.

-   Accepted methods of payment:

1.       By phone

- Credit card only

2.       In person

- Credit card, debit card or cash

-   Cheques are not accepted

Refunds:

-   Reservations cancelled up to 14 days before the scheduled campground opening date with receive a full refund of the Seasonal Campsite Deposit

-   Reservations cancelled with less than 14 days before the scheduled campground opening date will forfeit the Seasonal Campsite Deposit.

Group Campsite Reservation Rules 

Description:

Group campsites are available at Warsaw Caves Conservation Area and Beavermead Campground. Additional group campsites can be booked for Recognized Groups at Selwyn Beach Conservation Area and Brookwood Wildlife Area by contacting Warsaw Caves Conservation Area park office during the operating season Mid-May to Mid-Oct at 705-652-3161 or outside the operating season at the Otonabee Conservation administrative office at 705-745-5791. Group campsites can accommodate between 24 and 80 people.

Organized Groups

-   A religious, charitable, educational or other philanthropic or similar properly constituted organization (i.e. designated leader authorized to act on behalf of the group).

-   Maximum group size is dependent on the capacity of the available group campsites (i.e. 24-80 people).

-   No minimum group size.

-   No limit on the number of vehicles.

Other Groups

-   A group that does not meet the legal definition of an organized group.

-   Maximum group size is dependent on the capacity of the available group campsites (i.e. 24-80 people).

-   Minimum group size of 24 people required.

-   Camping permit issued for each vehicle, Maximum of 6 people per vehicle or single family of parents and children.

Fees:

-   For a complete list of camping fees please visit www.otonabeeconservation.com.

Reservations:

-   Bookings will be available starting April 1, 2020

-   Bookings must be made:

1.       By phone

2.       In person

Payment:

-   Full payment of Base Group Camping Fee is required at time of booking.

-   Full payment of per person camping fees is required upon time of arrival at campground.

-   Accepted methods of payment:

1.       By phone

- Credit card only

2.       In person

- Credit card, debit card or cash

-   Cheques are not accepted

Refunds:

-   Reservations cancelled up to 14 days before the originally-scheduled arrival date will be fully refunded.

-   Reservations cancelled with less than 14 days before the originally-scheduled arrival date will forfeit all Base Group Camping Fees.


Camping Permit Terms and Conditions

Properties owned and operated by the Otonabee Region Conservation Authority are regulated under the Conservation Authorities Act, R.S.O. 1990, CHAPTER C.27, R.R.O. 1990, REGULATION 128 CONSERVATION AREAS – OTONABEE REGION. The terms and conditions below are deemed as notice of the permitted or prohibited activities in accordance with the Trespass to Property Act, R.S.O. 1990, CHAPTER T.21. Other federal, provincial and municipal laws may apply.

Camping Permit Terms and Conditions:

-   Camping Permits are not transferable.

-   Person named as the Camping Permit holder must occupy the campsite designated in the permit.

-   Check-out time is 12:00 p.m. noon of the scheduled departure date as designated on the permit.

-   A maximum of six people or greater number if they are a single family of parents and their children are permitted to occupy a campsite, unless a designated group campsite.

-   A Camping Permit allows for one vehicle to park at the campsite; additional vehicles are permitted overnight at a campsite with the purchase of an Additional Vehicle Permit.

-   Additional vehicles must be parked in a parking area designated by the Campground Supervisor.

-   Campsites must remain in a clean and sanitary condition at all times.

-   Please return the campsite to its natural condition before you check-out.

-   Possession and consumption of alcoholic beverages is restricted to your campsite. Please Drink Responsibly.

-   Campfires are only permitted from 7:00 p.m. to 12:00 a.m. midnight.

-   Campfires are only allowed in the fireplace provided at the campsite.

-   Campfires must not be left unattended.

-   Please ensure that the campfire has been completely extinguished before leaving the campsite.

-   Campfires are subject to further restrictions or prohibitions as required by local burning bylaws.

-   The removal or cutting of living or dead trees for any purpose including foraging for deadfall is not permitted.

-   All garbage, recyclable materials, and grey water or sewage must be deposited at designated disposal areas.

-   Use of sound systems, media devices, and other loud equipment is not permitted after 10:00 p.m.

-   Quiet time is in effect from 12:00 a.m. midnight until 8:00 a.m. No excessive noise is permitted at any time.

-   Campground visitors must purchase a Day-Use Permit. Visitors must leave the conservation area by 10:00 p.m.

-   Campground visitors must park their vehicle in a designated parking area.

-   Animals other than a dog or cat are not permitted.

-   Animals must be secured by a leash that is no more than two metres long.

-   Animals are not permitted to enter water designated for swimming, wading and bathing, a designated beach area, washroom or gatehouse buildings, in the caves, any other place as posted or designated by the Campground Supervisor.

-   Animals are not permitted to make excessive noise or disturb other visitors. Please clean up after your pets.

-   Motor vehicles must remain on designated roadways.

-   Motor vehicles must not exceed 20 km/h posted speed limit unless otherwise posted.

-   No person shall, in the conservation area,

o deface, remove or damage any property;

o cut, remove, injure or destroy any plants, trees, shrubs, flowers or other growing thing;

o remove or  destroy any soil or rock;

o use abusive, insulting or threatening language, or make excessive noise or disturb other persons;

o kill, trap, pursue or disturb a wild bird, reptile or animal;

o possess or ignite fireworks;

o possess, shoot, discharge or use a spring gun, air gun, firearm, slingshot or any archery equipment;

o conduct public events, public performances, public meetings, or bring equipment for public entertainment;

o operate an all-terrain vehicle, an off-road vehicle or a motorized snow vehicle. 

Group Camping Permit Terms and Conditions:

-   A Group Camping Permit authorizes the members of a religious, charitable, educational or other philanthropic or similar properly constituted organization, to occupy the group campsite designated in the permit.

-   All Camping Permit Terms and Conditions indicated above are applicable to a Group Camping Permit with exception of the following:

o Possession and consumption of alcoholic beverages is strictly prohibited. 

Otonabee Conservation reserves the right to revoke permits, prohibit entrance or evict anyone contravening any terms stated above or whom Otonabee Conservation deems to be detrimental to the area or a threat to the safety of visitors. Otonabee Conservation staff are authorized to enforce the applicable regulations. No obligation of refunds.


Website Use Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions: 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company, Otonabee Conservation. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Canadian Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. 

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. Employees and Company will not have access to your payment information. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. 

Confidentiality

Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. 

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products. 

Disclaimer 

Exclusions and Limitations:

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company;

-   Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and

-   Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

-   This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected. 

Payment

MasterCard and Visa Credit Cards are acceptable methods of payment. Our Terms are payment in full at time of reservation. This will cover the Camping fees required in full but all other purchases such as park passes, boat passes, etc., will be charged and paid for upon arrival at Warsaw Caves Conservation Area. 

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission. 

Cookies

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